We do not store credit card information nor do we share customers details
with any third parties
This policy covers all users who register to use SMP website. It is not necessary
to register in order to gain access to the searching facilities of the site,
but we may restrict access to certain areas as referred to below. Access to
SMP is free of charge to all users. We are committed to protecting your privacy
when you are using our online services. To protect your privacy, we apply
five principles which you can read about below.
During our registration process, we ask for personal information which both
identifies you and enables us to communicate with you. We also invite you
to tell us your interests so that we can make our communications relevant
and interesting for you.
Please also note that we may cross reference the information you provide us
with data from a specialist anti-fraud third party with a view to stopping
fraudulent transactions before they occur.
We will use the information you provide only for the following purposes:
•To send updates regarding the status of your orders
•To send you newsletters and details of offers and promotions in which
we believe you will be interested
•To improve the content, design and layout of the SMP website and to
facilitate knowledge management
•To understand the interests and buying behavior of our registered users
•To perform other such general marketing and promotional activities
focused on our products and services. We may also register you for our other
services which we feel may be useful or of interest to you.
Consent and Choice
If you choose not to register or not provide personal information, you may
still visit the SMP website but you will not be able to access the restricted
areas available to registered users. By completing the registration process,
and consent to our using your information accordingly.
We have provided an administration service (your account) where you can review
your personal information at any time to ensure it is correct and current.
You will be able to update, correct, change or delete inaccurate details.
You may also change your choice of opting in or out of marketing and promotional
activities, although you may continue to receive mailings for a short period
while your change is being processed. You have the right to ask for a copy
of your personal information on payment of a small fee.
We have taken appropriate measures to ensure that your personal information
is not unlawfully processed. SMP uses industry standard practices to safeguard
the confidentiality of your personal identifiable information, including "firewalls"
and Secure Socket Layers. SMP treats data as an asset that must be protected
against loss and unauthorized access. However, no information transferred
over the Internet or wireless network can be guaranteed to be completely secure.
We employ many different security techniques to protect such data from unauthorized
access by users inside and outside the company.
We will not be transferring your personal information outside of the European
Economic Area unless otherwise specifically advised.
Our website creates multiple cookies on your machine which contain session
and state information. The information within these cookies does not include
any personal or financial information. Our website requires cookies to be
enabled in the web browser and in any third party security programs to allow
tasks such as registering, logging in, buying items or accessing accounts.
Please be aware that should cookies be disabled or blocked by third party
software, many of our website's features will be impaired or unavailable.
Third party Internet sites that you can link to from our website are not covered
information online SMP accepts no responsibility or liability for these sites.
Other companies which advertise or offer their products or services on our
website may also allocate cookies to your PC. The types of cookies they use
and how they use the information generated by them will be governed by their
own privacy policies and not ours.
For general information regarding cookies, please visit http://en.wikipedia.org/wiki/HTTP_cookie
Please click here when you have enabled cookies.
The SMP website is not intended for children and we ask that no-one under
the age of 12 submits personal information to us or uses the site without
supervision of a parent or guardian
Deletion of your Personal Data
We are unable to delete your SMP account information containing your personal
information for a period of 6 years from the date of your last interaction
with us (this could be a sales transaction, a return, or some other interaction
with SMP via our Customer Services team or our online tools). This is because
we may need to access historical information for business reporting purposes.
Please note however, that at any point in time you may opt in or out of marketing
communications via the 'your account' section of this website.